New roles being created in an effort to tackle youth unemployment in the city
Telecoms giant BT has announced plans to recruit up to 60 young apprentices across its call centre operations in Dundee this year.
BT said it was creating new roles in an effort to tackle youth unemployment in the city.
The company has worked with Dundee City Council, local schools, colleges and job centres to launch the recruitment drive, and reports around a third of the apprentice roles have already been filled.
BT currently employs more than 1,000 people in its Dundee centres in a range of functions from directory enquiries and 999 to residential and business broadband.
Andrew Bailey, general manager of BT’s business repair contact centre team - where the new recruits will be based - said: “Our main reason for recruiting in Dundee is to help tackle the city’s high rate of youth unemployment.
“BT is a big employer locally and we were in a position to do something concrete to help.
“We’re looking to develop a core group of young talent in Dundee, from 16-year-old school leavers to graduates and people in their 20s with work experience.
“The people we have recruited so far come from different backgrounds but they are all very switched on and keen to learn new skills and do a good job.
“We plan to bring in around 60 full-time apprentices during the course of this year, and there may be more to come.
“A BT apprenticeship opens the door to a great career. Once recruits have completed their initial SVQ qualification over two years, they can go on to do a higher apprenticeship with a degree or pursue a path into management or other opportunities, such as engineering.”