Triple the profits for call centre beCogent

Mar 17 2008

Scottish headquartered contact centre operator, beCogent, yesterday revealed it had tripled its profits last year to almost £3m and said it was on the lookout for acquisitions.

The company posted an underlying trading profit of £2.9m for its 2007 activities on the back of a 43 per cent jump in revenue tp £36.9m.

beCogent executive chairman, Dermot Jenkinson who is the company’s biggest shareholder, said it had been the best year in the history of the nine year old group.

"We have doubled in size in the last two years and the profits speak for themselves," he said.

"We are now in a strong position to look at our prospects for growth which, up until now, have been organic. We will seriously consider acquisitions that add value to the core proposition and complement existing activity.

"Although general economic conditions are uncertain, we ended the year with a record quarter, with trading profits for the final three months of 2007 exceeding those made in the full 12 months to December 2006. The current year has started strongly for beCogent and I anticipate that the company will continue to benefit from a buoyant UK contact centre environment in 2008."

UK retailers John Lewis Direct, House of Fraser and Fortnum & Mason were added to beCogent’s client list during 2007, joining a retained portfolio that includes names such as Virgin Media, and the National Australia Bank Group.

beCogent opened a new site on a short lease in Glasgow city centre in 2007.

However its says its success means it is likely to make a longer commitment to a larger city centre property this year.

It currently operates from four properties in Airdrie, Erskine, Kilmarnock and Glasgow.